fetchingly fun dogwear

The proper fit of your dog’s collar is important for both safety and comfort. Measure your dog’s neck with a cloth seamstress’s tape measure. If you don’t have one, use a piece of string and then measure the string on a rigid ruler. Measure your dog’s neck a couple of inches down from his head. Make certain the tape measure is snug, but not tight. For small dogs, add an extra inch to the total measurement. For medium or large dogs add 2 inches. This should give you the measurement you are looking for. For the best fit, two fingers should be able to fit between the collar and your dog’s neck.

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We make every item to order, so please allow 2–4 business days before shipping. We ship all of our packages via USPS First Class Mail with tracking, so please allow an additional 1-4 days for shipping. If for any reason we see that it may take longer, we will contact you via the information provided when you placed your order. During the holiday months of November and December, the studio can get quite busy, so you can expect a longer wait. Please let us know if you need your order by a desired date and we will do our very best to make that happen.

All of our products are machine washable, however, we suggest either hand washing them with a mild detergent or shampoo. Air-drying is always best to keep the colors from fading too fast.

If you realize after placing your order that you have ordered the wrong size, style, or design, contact us immediately and we will be happy to make the changes to your order before it is created. We strive to create a product that you and your dog will love, but if for any reason you are not happy, you may return the product within 30 days of purchase for a full refund or exchange. All items must be in their original and unused condition. We are not responsible for exchanged or returned items lost or damaged in the mail. Please note that our designs have limited availability and size exchanges may not always be possible. In those instances we will offer you an item of equal value or a complete refund of your purchase, minus shipping. Please contact us at linda@dubdog.pet or call 816.810.7757 for mailing information.